Terms of service

Terms of Service – Cafélito

Effective Date: 01.01.2025

By accessing and using our website (cafelito.com), you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.

Overview

This website is operated by Cafélito. Throughout the site, the terms “we”, “us” and “our” refer to Cafélito. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, and/or content contributors.

Online Store Terms

  • You may not use our products for any illegal or unauthorized purpose.

  • You agree not to violate any laws in your jurisdiction (including but not limited to copyright laws).

  • We reserve the right to refuse service to anyone for any reason at any time.

Accuracy, Completeness & Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only. We reserve the right to modify the contents of this site at any time.

Products & Services

  • Coffee and related products sold on our website are perishable and may have limited quantities.

  • Products are subject to our Return & Refund Policy, which forms part of these Terms.

  • We reserve the right to limit sales or quantities to any person, household, geographic region, or jurisdiction.

Pricing, Billing & Payment Terms

Pricing:
All prices on cafelito.com are listed in Euros (€) and include VAT unless otherwise stated.

Accepted Payment Methods:

  • Credit & Debit Cards (Visa, MasterCard, American Express)

  • PayPal

  • Apple Pay & Google Pay

  • Shopify Payments

Payment Terms:

  • Payment is due at the time of purchase.

  • Orders are only processed once payment has cleared.

  • If payment fails, the order will not be confirmed.

Secure Transactions:
All transactions are secured through SSL encryption. We do not store any credit card information.

Chargebacks & Refunds:
Chargebacks initiated without first contacting us will be disputed. Refunds are handled according to our Return & Refund Policy.

Fraud Monitoring:
We reserve the right to cancel any suspicious or fraudulent orders. We may request identity verification on high-value purchases.

Third-Party Tools

We may provide access to third-party tools over which we neither monitor nor have control. You acknowledge and agree that we provide access to such tools “as is” and “as available”.

User Comments & Submissions

Any feedback, suggestions, or other content you submit to us may be used by Cafélito without restriction.

Errors, Inaccuracies & Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors and to update or cancel orders if any information is inaccurate at any time.

Prohibited Uses

You may not use the site or its content:

  • For any unlawful purpose

  • To violate international, federal, or local regulations

  • To infringe upon or violate intellectual property rights

  • To transmit malicious code or spam

  • To interfere with the security of the website

Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free.
In no case shall Cafélito, our directors, employees, or service providers be liable for any injury, loss, claim, or damages resulting from your use of the service or any product procured using the service.

Indemnification

You agree to indemnify and hold Cafélito harmless from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms.

Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law.

Governing Law

These Terms of Service and any agreements entered into through cafelito.com shall be governed by and construed in accordance with the laws of the Netherlands.

Changes to Terms

We reserve the right to update or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.

Contact Information

Cafélito
📍 Address: Luxemburglaan 5, 5625NA Eindhoven, Netherlands
📧 Email: info@cafelitocoffee.com
🕐 Customer Support: Monday–Friday, 9:00 AM – 5:00 PM (CET)